NANUK Gear Protection warrants that the NANUK case accompanying this document (the "Case") will be free from defects in material and workmanship for the life of the Case, subject to the terms and conditions of this Limited Warranty and Disclaimer (the "Warranty").
1. Returns
The customer must contact Plasticase in the event he or she believes the Case is defective and covered by this Warranty in order to open a warranty claim. Call NANUK at 1-800-783-6883 between 9:00 a.m. to 5:00 p.m. Eastern Time, Monday through Friday to speak with a customer service representative. In some instances, it may be determined that parts can be easily installed by the customer and Plasticase reserves the right to ship replacement parts directly to the customer for installation. Otherwise, the customer must pay for shipping the Case to NANUK at 1059 Boulevard des Entreprises Ouest, Terrebonne, QC J6Y 1V2, Canada for inspection. If the Case is defective, as determined solely by Plasticase after an inspection, the shipping costs will be refunded if proof of shipping is provided. No refunds of shipping costs will be made if the Case is not defective.
NANUK Gear Protection obligation under this Warranty is limited, at its sole and exclusive option, to either the repair or replacement of the Case where a defect has been claimed and is determined by NANUK Gear Protection to be present. Upon inspection by NANUK Gear Protection, the Case or parts thereof that prove to be defective will be repaired or replaced at no charge, and the Case will be shipped back to the customer by NANUK Gear Protection.
3. Limitation of Warranty
The Warranty herein applies only to the original customer and is conditional upon the customer giving prompt notice to Plasticase of any discovered defects. Plasticase shall not be responsible for any other defects or damage, including, but not limited to, any defects or damage caused by or resulting from: (a) alterations to the Case by anyone other than Plasticase; (b) accident; (c) damage due to an intentional or negligent act of a third party; (d) abuse or negligence; (e) wear and tear.; (f) mishandling; (g) failure to use the Case in a safe and reasonable manner, or (h) force majeure. If the Case, in the judgment of Plasticase, shows evidence of having been altered, modified, or repaired without the authorization of Plasticase, the Warranty herein shall not apply. THE WARRANTY SET FORTH ABOVE IS EXCLUSIVE AND NO OTHER WARRANTY, WHETHER WRITTEN OR ORAL, IS EXPRESSED OR IMPLIED. PLASTICASE SPECIFICALLY DISCLAIMS THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
4. Liability
NANUK Gear Protection cumulative liability for damages of any kind whatsoever arising out of the use or possession of the Case, regardless of the form of action, whether in contract or tort, including negligence or strict liability, shall be limited to the purchase price of the Case. IN NO EVENT SHALL NANUK BE LIABLE TO THE CUSTOMER OR ANY OTHER PARTY FOR EXEMPLARY, INDIRECT, SPECIAL, INCIDENTAL, CONTINGENT OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OR POSSESSION OF THE CASE, INCLUDING THE VALUE OF THE CONTENTS OF THE CASE, WHETHER OR NOT NANUK GEAR PROTECTION HAS RECEIVED NOTICE OF THE POSSIBILITY OR CERTAINTY OR SUCH DAMAGES OR LOSSES. THESE LIMITATIONS SHALL APPLY NOTWITHSTANDING ANY FAILURE OF ESSENTIAL PURPOSE OF ANY LIMITED REMEDY.
The lifetime warranty applies on the case and his components only. The accessories and the foam are covered by a one-year warranty.
NANUK Bags Warranty
NANUK stands behind the exceptional quality and craftsmanship of our bags, and we are proud to offer a lifetime warranty to our valued customers. Our warranty covers defects in materials and workmanship for the entire life of the product. This commitment extends to normal wear and tear, ensuring that your NANUK bag will continue to perform at its best, even with everyday use.
However, to maintain the integrity of this warranty, please note that it does not cover damage caused by misuse, improper care, accidents, or alterations made by unauthorized third parties. Additionally, incidental and consequential damages are not included under this warranty.
Our Lifetime Warranty covers:
Manufacturing defects
Failures or breakages that render part or all of your product to become non-functional
Our Lifetime Warranty does not cover:
Cosmetic blemishes, scratches, stains, or wear & tear
Failures or breakages due to misuse, neglect, or intentional damage
Final sale items, clearance items
*Please note the customer is responsible for return shipping costs.
The Warranty herein applies only to the original customer and is conditional upon the customer giving prompt notice to Plasticase of any discovered defects. Plasticase shall not be responsible for any other defects or damage, including, but not limited to, any defects or damage caused by or resulting from: (a) alterations to the Bag by anyone other than Nanuk Gear Protection; (b) accident; (c) damage due to an intentional or negligent act of a third party; (d) abuse or negligence; (e) wear and tear.; (f) mishandling; (g) failure to use the Bag in a safe and reasonable manner, or (h) force majeure. If the Bag, in the judgment of Plasticase, shows evidence of having been altered, modified, or repaired without the authorization of Plasticase, the Warranty herein shall not apply. THE WARRANTY SET FORTH ABOVE IS EXCLUSIVE AND NO OTHER WARRANTY, WHETHER WRITTEN OR ORAL, IS EXPRESSED OR IMPLIED. NANUK GEAR PROTECTION SPECIFICALLY DISCLAIMS THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE
For warranty claims and inquiries, please reach out to our customer support team, and we will be delighted to assist you.
Thank you for choosing NANUK, where your satisfaction and peace of mind are our top priorities.
NANUK Accessories Warranty
NANUK Gear Protection warrants that the NANUK accessory accompanying this document (the "Accessory") will be free from defects in material and workmanship for 1 year after the purchase of the accessory, subject to the terms and conditions of this Limited Warranty and Disclaimer (the "Warranty").
1. Returns
The customer must contact Plasticase in the event he or she believes the accessory is defective and covered by this Warranty in order to open a warranty claim. Call NANUK at 1-800-783-6883 between 9:00 a.m. to 5:00 p.m. Eastern Time, Monday through Friday to speak with a customer service representative. In some instances, it may be determined that parts can be easily installed by the customer and Plasticase reserves the right to ship replacement parts directly to the customer for installation. Otherwise, the customer must pay for shipping the accessory to NANUK at 1059 Boulevard des Entreprises Ouest, Terrebonne, QC J6Y 1V2, Canada for inspection. If the accessory is defective, as determined solely by Plasticase after an inspection, the shipping costs will be refunded if proof of shipping is provided. No refunds of shipping costs will be made if the accessory is not defective.
NANUK Gear Protection obligation under this Warranty is limited, at its sole and exclusive option, to either the repair or replacement of the accessory where a defect has been claimed and is determined by NANUK Gear Protection to be present. Upon inspection by NANUK Gear Protection, the accessory or parts thereof that prove to be defective will be repaired or replaced at no charge, and the accessory will be shipped back to the customer by NANUK Gear Protection.
3. Limitation of Warranty
The Warranty herein applies only to the original customer and is conditional upon the customer giving prompt notice to Plasticase of any discovered defects. Plasticase shall not be responsible for any other defects or damage, including, but not limited to, any defects or damage caused by or resulting from: (a) alterations to the accessory by anyone other than Plasticase; (b) accident; (c) damage due to an intentional or negligent act of a third party; (d) abuse or negligence; (e) wear and tear.; (f) mishandling; (g) failure to use the Case in a safe and reasonable manner, or (h) force majeure. If the Case, in the judgment of Plasticase, shows evidence of having been altered, modified, or repaired without the authorization of Plasticase, the Warranty herein shall not apply. THE WARRANTY SET FORTH ABOVE IS EXCLUSIVE AND NO OTHER WARRANTY, WHETHER WRITTEN OR ORAL, IS EXPRESSED OR IMPLIED. PLASTICASE SPECIFICALLY DISCLAIMS THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
4. Liability
NANUK Gear Protection cumulative liability for damages of any kind whatsoever arising out of the use or possession of the accessory, regardless of the form of action, whether in contract or tort, including negligence or strict liability, shall be limited to the purchase price of the Case. IN NO EVENT SHALL NANUK BE LIABLE TO THE CUSTOMER OR ANY OTHER PARTY FOR EXEMPLARY, INDIRECT, SPECIAL, INCIDENTAL, CONTINGENT OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OR POSSESSION OF THE CASE, INCLUDING THE VALUE OF THE CONTENTS OF THE CASE, WHETHER OR NOT NANUK GEAR PROTECTION HAS RECEIVED NOTICE OF THE POSSIBILITY OR CERTAINTY OR SUCH DAMAGES OR LOSSES. THESE LIMITATIONS SHALL APPLY NOTWITHSTANDING ANY FAILURE OF ESSENTIAL PURPOSE OF ANY LIMITED REMEDY.
The lifetime warranty applies on the accessory and his components only. The accessories and the foam are covered by a one-year warranty.
