Limited Lifetime Warranties

WARRANTY INFORMATION 

At NANUK, we're committed to making our products as rugged and as close to indestructible as possible. Unexpected things can still happen — and when they do, we've got you covered. 

That's why we offer the warranties outlined below. 

WARRANTIES AND DISCLAIMER 

Nanuk Gear Protection Inc. (“NANUK”) is the exclusive manufacturer and owner of the NANUK brand. The warranty terms outlined below are categorized by NANUK product type. Please read them carefully before submitting a claim. Warranty claims will be deemed valid only if all the following conditions are met: 

  • The product must have been purchased from a NANUK website or an authorized dealer 
  • The proof of purchase is provided to NANUK 
  • The claimant is the original owner or recipient of the product 
  • The defective product must be returned to NANUK 
  • The product must have been used only as intended and in accordance with the use and care instructions 

HOW TO MAKE A CLAIM 

The warranty terms outlined below are categorized by NANUK product type. Please read them carefully before submitting a claim.  

START HERE: Warranty Claim Form 

After you complete your warranty claim via the link above, our team will review your request and respond within 1 to 2 business days.

SHIPPING YOUR WARRANTY CLAIM

Once your warranty claim has been reviewed, you will be instructed on the next steps based on the outcome of the evaluation. If we ask you to send the product in for inspection, you arrange and pay for shipping to:

Nanuk Gear Protection Inc.
1059 Boulevard des Entreprises Ouest
Terrebonne, QC J6Y 1V2, Canada


NANUK does not provide prepaid return labels for warranty claims.

If the product is found to be defective following inspection, we reimburse your shipping cost on receipt of valid proof of payment, and the repaired or replacement product is shipped back to you at NANUK's expense and risk of loss.

If the product is not found to be defective, shipping costs are not reimbursed and the product is returned to you at your expense and risk of loss.

To ensure your shipment reaches us safely:

  • Pack the item securely in sturdy cardboard to prevent damage in transit.
  • Include your claim reference and any related documentation inside the box.
  • Use a trackable shipping method and keep your tracking number.
  • Write the address above clearly on the outside of the package.  

GOT QUESTIONS? Contact us here 

Nanuk Gear Protection Inc. 
Canada: 1059 Boulevard des Entreprises  Terrebonne, Québec Canada, J6Y 1V2   

T: +1-450-628-1006
F: +1-450-628-7801 

United States: 2915 Ogletown Road, Newark Delaware, 19713 United States