Online Orders, Shipping

For online orders, we ship to most* of Canada and the USA (for wholesale orders, we ship around the world).

Free ground shipping offer applies to orders placed on NANUK.com only. Not applicable to wholesale orders or third party websites.

*Some Northern Canadian provinces like Yukon, North West Territories, Newfoundland and U.S. locations like Alaska and Hawaii have exceptionally high shipping surcharges for these locations. For these locations, we ask that you contact us directly at 1.800.783.6883 to get a shipping quote. Free shipping does not apply to these locations.

We do not ship to consumers outside of Canada and the U.S. at this time. We do ship commercial orders internationally.

Canada Shipping

We ship most orders to Canada within a day or two of receiving assuming payment approval and whether it is a working day or not.. If you have a RUSH shipment requirement, please let us know (email hyperlink) before placing the order or in the order comments section and we'll do our best to ship it same day to expedite it.. Any order placed after 9am EST will usually be shipped next business day. 

Please note that a signature will be required upon receipt of all orders of $300 (before taxes) or more.

Some exceptions on PO Boxes and back orders. PO Boxes will ship on Monday, Wednesday or Friday via Canada Post only. Back orders, ship when the product is available at the warehouse (time will vary - we will let you know or feel free to reach out to us.).

*Some Northern Canadian provinces like Yukon, North West Territories and Newfoundland have exceptionally high shipping surcharges for these locations. For these locations, we ask that you contact us directly at 1.800.783.6883 to get a shipping quote. Free shipping does not apply to these locations.

USA Shipping

If your shipping destination is the Eastern US, your order should arrive in about 2-3 business days. Midwest and SouthEast should take about 3-4 business days and Mountain States/Southwest/West Coast will be 4-6 business days depending on where you are exactly.

Please note that a signature will be required upon receipt of all orders of $300 (before taxes) or more.

*Some U.S. locations like Alaska and Hawaii have exceptionally high shipping surcharges for these locations. For these locations, we ask that you contact us directly at 1.800.783.6883 to get a shipping quote. Free shipping does not apply to Alaska and Hawaii.

We do our best to ship quickly and efficiently. Please understand that exceptions can happen. Just get in touch with us if you have any special needs or concerns.

Shipping Map for NANUK cases

We use UPS Ground, Purolator or Canada Post for shipping (whichever is the cheapest option).

There are no pickups available at the warehouse.