Your privacy is important to NANUK so we have developed a Privacy Policy that covers how we collect, use, disclose, transfer, and store your personal information through our NANUK.com website. In this document “we”, “our” or “us” refer to NANUK 

PERSONAL INFORMATION WE COLLECT

Personal information is data that can be used to identify or contact a single person. When you visit the Site (NANUK.com), we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies: - “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org - “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps. - “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, email address, phone number, payment information (including credit card numbers, in certain jurisdictions, we may ask for a government issued ID in limited circumstances including when setting up a wireless account and activating your device, for the purpose of extending commercial credit, managing reservations, or as required by law. Your purchase history is also stored and processed. We refer to this information as “Order Information.” When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to: Communicate with you;

Screen our orders for potential risk or fraud; and

When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

Fulfill any obligations we have according to law. For example, accounting and Tax regulation.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

NANUK also uses 3rd party vendor remarketing tracking cookies, including the Google Ads tracking cookie. This means we will continue to show ads to you across the internet, specifically on the Google Content Network (GCN). As always, we respect your privacy and are not collecting any identifiable information through the use of Google’s or any other 3rd party remarketing system. Google AdWords Remarketing allows us to tailor our marketing to better suit your needs and only display ads that are relevant to you.”

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties who help us with payment processing and screen for fraudulent payments, as described above.

We use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy

We also use Google Analytics and Hotjar to help us understand how our customers use the Site--you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/ and https://www.hotjar.com/legal/policies/privacy/

You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights. Personal data will not be shared with third parties for their own marketing purposed.

BEHAVIOURAL ADVERTISING

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

DO NOT TRACK

Please note that we do alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser. For more information about our cookie bot visit: https://www.cookiebot.com/en/about/

YOUR RIGHTS

You have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

DATA RETENTION

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

MINORS

If you are under the age of 13, or equivalent minimum age in the relevant jurisdiction please do not attempt to register with us at this Site or provide any personal information about yourself to us. If we learn that we have collected personal information from a child under the age of 13, we will promptly delete that information.

HOW WE USE EMAIL

Occasionally, NANUK sends out email updates on products, sales and promotions. Certain customers whom we think might be interested in learning about this information will receive these emails with consent. All email offers that you receive from us will provide you with an option to decline further email offers.

The engine that manages our data base and the sending is Hubspot. Learn more about they handle the data here: https://legal.hubspot.com/privacy-policy

This type of service allows you to manage a database of email addresses, phone numbers or any other contact information to communicate with the User. These services can also collect data concerning the date and time when the user views the message, the time at which he interacts with this message, for example by clicking on the links included in it.

We also use email as a means of communicating with our customers. We love to hear from you, and we encourage you to email us with your questions or comments. We read every email we receive.

CHANGES

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at info@nanuk.com or by mail using the details provided below:

1059 Boulevard des Entreprises, Terrebonne, QC, J6Y 1V2, Canada

COOKIES

NANUK uses cookies on its websites. We use cookies to personalize content and ads, to provide social media features and to analyze our traffic in order to continually enhance our user’s experience while shopping. By continued use of this site, you consent to NANUK storing and using cookies. If you do not consent, go to your browser settings to manage cookies or discontinue using this site.

We also share information about your use of our site with our social media, advertising and analytics partners who may combine it with other information that you’ve provided to them or that they’ve collected from your use of their services. Cookies are small files containing a string of characters that websites use to make a user's experience more efficient. Some website features or services may not function properly without cookies.

This site uses different types of cookies. Some cookies are placed by third party services that appear on our pages.