Shipping Information and Timeframes
For online orders, we ship to most* of Canada and the USA
Free ground shipping offer applies to all orders over 199 CAD placed on NANUKCases.ca only. Not applicable to wholesale orders or third party websites.
*Some Northern Canadian provinces like Yukon, North West Territories, Newfoundland have exceptionally high shipping surcharges for these locations. For these locations, we ask that you contact us directly at 1.800.783.6883 to get a shipping quote. Free shipping does not apply to these locations.
Free USA ground shipping offer applies to all orders over $149 USD, placed on NANUK.com only. Not applicable to wholesale orders or third party websites.
*Some U.S. locations like Alaska and Hawaii have exceptionally high shipping surcharges for these locations. For these locations, we ask that you contact us directly at 1.800.783.6883 to get a shipping quote. Free shipping does not apply to these locations.
We do not ship to consumers outside of Canada and the U.S. at this time. We do ship commercial orders internationally.
Canada Shipping Details
We ship most orders to Canada within a day or two of receiving assuming payment approval. If you have a RUSH shipment requirement, please let us know before placing the order or in the order comments section and we'll do our best to ship it same day to expedite it. Any order placed after 9am EST will usually be shipped next business day.
- Eastern Canada 1 to 3 days (Except St-Johns area 4 to 5 days)
- Central Canada 2 to 4 days (Except Thompson 4 to 5 days)
- Western Canada 4 to 6 days
Please note that a signature will be required upon receipt of all orders of $300 (before taxes) or more.
We do not ship to PO Boxes. Please use a physical address when checking out. UPS will not deliver to PO Boxes.
*Some Northern Canadian provinces like Yukon, North West Territories and Newfoundland have exceptionally high shipping surcharges for these locations. For these locations, we ask that you contact us directly at 1.800.783.6883 to get a shipping quote. Free shipping does not apply to these locations.
We do our best to ship quickly and efficiently. Please understand that exceptions can happen. Just get in touch with us if you have any special needs or concerns.
We use UPS Ground for shipping all regular orders and a freight service for larger order.
There are no pickups available at the warehouse.
USA Shipping Details
Consumer orders are shipped within 2 days. For B2B orders, all companies should consult their representative. Once shipped, the time of arrival depends on two main factors: carrier and distance. While we cannot control carrier volume and pace, we can provide estimates based on the destination region:
- Eastern USA: 2 to 6 days (except Florida, 5 to 8 days)
- Central and Western USA: 3 to 6 days
*Some U.S. locations like Alaska and Hawaii have exceptionally high shipping surcharges for these locations. For these locations, we ask that you contact us directly at 1.800.783.6883 to get a shipping quote. Free shipping does not apply to Alaska and Hawaii.
We do our best to ship quickly and efficiently. Please understand that exceptions can happen. Just get in touch with us if you have any special needs or concerns.
We use UPS Ground for shipping all regular orders and a freight service for larger order.
There are no pickups available at the warehouse.